What's your return policy for BallerCam?

We offer a 30-day return window from the day your BallerCam is delivered. If you’re not satisfied, you can send it back in like-new condition with all original accessories and packaging for a full refund (minus return shipping if there’s no defect).

A couple quick notes:

• “Like-new” means the device hasn’t been damaged and is clean, functional, and ready to be resold.
  
   
• We do ask that you include the original box and internal packaging if possible, as it helps us process and restock returned units properly.
  
   
• If anything is missing or the unit is visibly used or damaged, a restocking fee may apply.
  
   

If your unit is defective, we’ll cover return shipping and either refund, repair, or replace it — depending on what’s most appropriate.

To start a return, just contact us at support@ballercam.com and we’ll walk you through it.

Read the full return policy here: https://ballercam.com/policies/refund-policy