How to Upload Your HD Video After Filming

After you finish filming with BallerCam, your iPhone keeps a local 1080p HD recording of the game.

Uploading that recording to BallerCam gives viewers access to the HD version, enables supported replay features, and stores the game in your BallerCam Cloud storage. For Record Only games, the upload is also what makes the game available for others to watch.

📤 Where to Find Your HD Upload

After filming, your game can appear in the Recently Filmed section on Global Home.

Depending on the game's status, the card may show:

• Upload
• Processing
• Watch Replay

If the HD recording has not been uploaded yet, select Upload to begin.

You can also find the game from your team's Games section and open the game details to access the upload option when available.

📱 Who Can Upload the HD Recording?

The HD recording is stored locally on the iPhone that filmed the game.

Because of this, only the filming device can upload that original HD recording.

If you're viewing the game from another phone, you may not see the upload option because the raw video file is not stored on that device.

☁️ How to Upload Your HD Video

1. Open the Game

After filming:

1. Open BallerCam on the iPhone used to film.
2. Find the game under Recently Filmed on Global Home.
3. Tap Upload or open the game details and select Upload Game.

2. Review the Upload Information

BallerCam will show information about the recording before the upload begins, including the video file size and upload guidance.

Make sure you have a stable internet connection before continuing.

3. Start the HD Upload

Tap:

Start HD Upload

Once the upload starts, BallerCam displays the upload progress.

You may see:

• Percentage completed
• Estimated time remaining based on your connection speed

⏸️ Pause and Resume Your Upload

You can pause and resume an HD upload.

This is useful if:

• You need to leave your current Wi-Fi network
• Your connection becomes unstable
• You need to continue the upload later

You do not need to intentionally restart the entire upload simply because you pause it.

📶 Uploading Tips

For the smoothest upload experience:

• Use a strong, stable internet connection.
• Wi-Fi is recommended for large game recordings.
• Keep your iPhone connected to power during long uploads.
• Keep the BallerCam app open when possible.
• Avoid switching networks during the upload.
• Upload overnight if you have a large recording and don't need to use the phone.
• Make sure your BallerCam Cloud account has enough available storage.

Uploads may continue while BallerCam is in the background, but they can progress more slowly.

⏳ What Happens After the Upload Reaches 100%?

Reaching 100% means the video has finished uploading, but BallerCam may still need additional time to process the HD recording.

You may see a message such as:

“We are processing the HD version of this game. We'll notify you when it's ready.”

During this time, the game may show a Processing status.

Once processing is complete, BallerCam can notify you that the HD version is ready.

✅ How to Know the HD Version Is Ready

After the HD recording has successfully uploaded and processed, the game can display an HD icon.

The HD icon indicates that the uploaded HD version is now available for viewers.

Remember: the original recording on the filming iPhone was already recorded in HD. The icon indicates that the HD version has been successfully processed and made available through BallerCam.

📡 If You Livestreamed the Game

If you filmed using Live Stream, viewers can initially access the livestream replay even before the local HD recording is uploaded.

The initial replay may be available at up to 720p.

After you upload and process the local HD recording, viewers can access the higher-quality 1080p HD version.

Uploading is especially helpful if the livestream experienced:

• Buffering
• Connection interruptions
• Skipped video
• Reduced quality

The locally recorded HD file is separate from the livestream connection.

⏺️ If You Used Record Only

If you selected Record instead of Live Stream, the game is stored locally on the filming iPhone.

Other viewers cannot watch the game until the recording is uploaded.

Once the HD recording has been uploaded and processed, the replay becomes available through BallerCam. 

If an upload is interrupted or fails, BallerCam keeps the usable local recording on the filming iPhone and provides an option to retry the upload. Once your connection is restored, return to the game and continue or retry the upload.

🔍 HD Uploads and Replay Modes

Uploading the HD recording also enables supported replay experiences that depend on the uploaded video.

These can include:

• Smart View — BallerCam's AI-powered view that automatically follows the action.
• Explore View — Lets you manually pan and zoom around the wider recording.
• Panoramic View — Provides a wider view of the field or court.

Explore View and Panoramic View require the HD recording to be uploaded and processed before they become available.

Once processing is complete, these replay modes can be accessed directly in the BallerCam app when supported for the game.

💾 BallerCam Cloud Storage

Uploaded games use your BallerCam Cloud storage.

Cloud storage is separate from the storage available on your iPhone.

Your BallerCam plan has a total cloud storage limit. If you reach that limit, you may need to:

• Delete previously uploaded games to free up space, or
• Move to a plan with additional storage

before you can upload more games.

You can review your cloud storage usage from the BallerCam app's settings.

🛠️ Troubleshooting an Upload or Processing Issue

Upload Is Taking a Long Time

Upload time depends on factors such as:

• Video length
• File size
• Internet upload speed
• Connection stability

Try keeping BallerCam open and connecting your iPhone to a strong, stable network.

Upload Failed or Was Interrupted

If a Record Only upload fails or your connection is interrupted:

1. Make sure the local recording is still available on the filming iPhone.
2. Reconnect to a stable internet connection.
3. Open BallerCam and return to the game.
4. Use the available option to continue or retry the upload.

BallerCam keeps the usable local recording when an upload fails so you can retry once connectivity is restored.

Avoid deleting the local recording until the upload has completed successfully.

Game Is Stuck on Processing

If the game remains on:

“We are processing the HD version of this game”

for an unusually long time:

1. Fully close the BallerCam app.
2. Reopen BallerCam.
3. Check the game again to refresh its status.

Upload Option Is Missing

Make sure you're using the same iPhone that filmed the game.

The original HD recording exists locally on that device, so another device cannot upload it for you.

Unable to Start a New Upload

Check your BallerCam Cloud storage.

If you've reached your total cloud storage limit, you'll need to free up cloud space or increase your available storage before uploading another game.

💡 Best Practices

For reliable HD uploads:

• Upload from the same iPhone used to film the game.
• Use a strong Wi-Fi connection when possible.
• Keep the iPhone connected to power for long uploads.
• Keep BallerCam open for faster upload performance.
• Avoid deleting the local recording before the upload is successfully completed.
• Allow additional time for processing after the upload reaches 100%.
• Confirm the HD icon appears before assuming processing is complete.
• Keep enough BallerCam Cloud storage available for future games.

✅ Key Reminders

• BallerCam records the original game locally in 1080p HD.
• Find recently filmed games on Global Home and select Upload when the HD recording is ready to upload.
• Only the iPhone that filmed the game can upload the original HD recording.
• Tap Start HD Upload to begin.
• You can pause and resume an upload.
• Keep BallerCam open when possible for faster uploading.
• Uploading and processing are separate steps; the game may continue processing after the upload reaches 100%.
• Livestreamed games can initially have a lower-quality replay; uploading provides the processed HD version.
• Record Only games must be uploaded before other viewers can watch them. 
• If a Record Only upload fails, the usable local recording is preserved so you can retry the upload.
• Explore View and Panoramic View are available directly in the BallerCam app for supported games after the HD recording has been uploaded and processed.
• Uploaded games count toward your total BallerCam Cloud storage limit, not a monthly cloud-storage allowance.
• An HD icon indicates that the HD version is available for viewers.