Replay Modes: Smart View, Explore View, and Panoramic View – BallerCam

When watching replays, you can choose from three different viewing experiences: Smart View, Explore View, and Panoramic View.

While replays in Smart View (our original AI-powered tracking view) are available to all viewers after a game has ended, now when a game or practice has been HD uploaded by the filmer, it unlocks 2 new viewing modes. In other words, after upload, all three viewing options are available to everyone—parents, players, and coaches—so they can study the action from the angle that makes the most sense for them. See more details about each viewing mode below.

(Note: While Smart View is available on desktop, mobile web, and the BallerCam app, Explore View and Panoramic View are only available on desktop and mobile web at the moment.)

🔍 Types of Replay Modes

✅ Smart View (AI-Powered Tracking)

This is the default replay view for all games filmed with BallerCam.
BallerCam’s AI automatically pans, zooms, and follows the ball and players.
Available instantly for all livestreamed games. (Available to others after upload for record-only games.)

✅ Explore View (You Control the Frame)

Lets viewers take control of the camera angle and zoom.
Viewers can pan and zoom to any part of the field/court during the replay.
Great for focusing on off-ball movement, individual players, or missed moments.
Only unlocked after the creator uploads the video.

✅ Panoramic View (Static 180° Overview)

Shows the entire field or court at once in a wide, tactical view.
Slight lens distortion from the fisheye lens is expected.
Perfect for coaches or fans who want to see all player positions and team shape.
Only unlocked after the creator uploads the video.

⚙️ How to Switch Replay Modes

Tap the “View Mode” icon in the video player (camcorder icon)
Choose between Smart View, Explore View, or Panoramic View.
The default view is always Smart View.

⚽ Supported Sports

Soccer/Futsal
Basketball
Volleyball

✂️ Clipping Highlights in the 3 Replay Modes

Tap the “View Mode” icon in the video player to select your view mode.
Click the "Clip" button below the viewer to initiate the clipping tool.
For Smart View, use the sliders to adjust the timing, fill out your clip details, and save. For Explore View and Panoramic View, pan and zoom in the video player to get your desired framing.
Once framed, use the sliders to adjust the timing of the clip. Click "continue"
Tap "Record." Pan or zoom to capture the action if desired here, too. Tap the "Stop" icon to finish recording.
Fill out the clip details and click "Save Clip" to save it to your library, where you can share it with others.

🚫 Why Explore View or Panoramic View Is Disabled

You may see Explore View or Panoramic View in the video player but notice that the option is disabled with the message:

“This feature isn’t available on your device due to technical limitations.”

This happens when your device can’t currently play the video format required for these viewing modes.

🙋 What does that mean?

Explore View and Panoramic View require support for a newer video format called H.265 (also known as HEVC). This format lets us deliver high-quality, interactive video while keeping file sizes reasonable.

Some devices support this format automatically. Others don’t—or require an extra install before it works.

Because this is a device or system limitation, the option stays visible but disabled so you know the feature exists, even if your current device can’t use it.

✅ Devices Where This Usually Works Automatically

Most newer devices already support H.265, including:

Recent iPhones and iPads
Modern Mac computers
Many newer Android phones
Up-to-date desktop browsers on newer hardware

On these devices, Explore View and Panoramic View should be selectable and playable without any extra setup.

🔧 How to Enable This Feature on Your Device

💻 Windows PCs

Some Windows computers don’t include H.265 support by default.

To enable it:

Open the Microsoft Store
Search for “HEVC Video Extensions”
Purchase and install the extension (usually a small one-time cost)
Refresh your browser and try again

Once installed, the disabled replay modes should become available.

📱 Android Devices

Many Android devices support H.265 automatically

If the option is disabled:

Make sure your device is fully updated
Try a different browser (Chrome or Firefox recommended)
If it’s still unavailable, your device may not support this format

🍎 Apple Devices (iPhone, iPad, Mac)

Apple devices generally support H.265 by default.